Solving Challenges for System Integrators Across the Entire System Lifecycle
Every element of the surveillance system lifecycle – from the initial design through implementation and configuration, to ongoing maintenance – presents challenges for system integrators, and involves multiple tools as extensive human labor. Setting, managing, and meeting prospect and customer expectations is critical throughout the sales and business development process and in building relationships that will deliver value over the long-term.
The numerous processes needed in customer installations: pre-configurating hardware, assigning IP addresses, allocating resource, installation and status alignment throughout, to name a few, demonstrate the complexities system integrators need to address. With every link in the chain, you’re further increasing the chances of encountering problems such as human errors, accidental damage, or miscommunication, each of which can affect the customer relationship. By combining the management of all these requirements into one central platform, management can be simplified.