XProtect Essential Campaign

Attractive offer for existing customers valid until December 31, 2016.

Milestone logo

Starting October 10, Milestone is discontinuing XProtect Go and making XProtect Essential the free VMS product. Additionally for a limited time only, Milestone is introducing a campaign that enables existing Essential customers to upgrade to XProtect® Express – for free. This is a fantastic opportunity for Essential customers to get a more advanced product at a significantly reduced cost, and to enable resellers to reconnect with their XProtect Essential install base.

Key Takeaways

  • From now until December 31, 2016, existing XProtect Essential customers without Milestone Care™ Plus can upgrade
    to XProtect Express for free, when they purchase three years of Milestone Care Plus at a 50% discount.
    Here’s what they save by taking advantage of this campaign:

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  • Customers who already have a valid Milestone Care Plus can upgrade to XProtect Express for free. This applies to all customers with a valid Milestone Care Plus agreement.
  • If customers don’t want to purchase Milestone Care Plus, they can still upgrade to XProtect Express using our standard 30% trade-in discount. 

Why Upgrade?

XProtect Essential image

Upgrading to XProtect Express offers customers a number of advantages:

  • Support for Milestone Interconnect™ – The new free version of XProtect Essential will not include support for Milestone Interconnect™. So upgrading to XProtect Express is a great way for customers with multiple locations to ensure that their remote sites can be connected to their XProtect® Corporate hub site.
  • Access to new functionality – Upgrading to XProtect Express will ensure that customers can take advantage of new product updates.
  • System expansion – Since their current version of XProtect Essential will eventually be discontinued*, customers who want to maintain the possibility of adding cameras to their system should migrate to XProtect Express.
  • Support for third-party integrations – As the first-level VMS that supports third-party integrations, XProtect Express enables customers to combine video with other business systems, such as access control or point of sale systems.

Important Notes

There are a few things to keep in mind when deciding who should upgrade and when.

  • XProtect Essential 2014 will be discontinued on May 21, 2017. Add-on licenses and Care Plus for this VMS version will be available for purchase until that date.
  • XProtect Essential 2013 will be discontinued on October 7, 2016. Add-on licenses and Care Plus for this VMS version will be available for purchase until that date.