MILESTONE SYSTEMS

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Milestone Systems Logo

Milestone Systems, an Anixter Technology Alliance Partner, develops IP-based video management software (VMS) and network video recorders (NVR) for surveillance installations of all sizes. XProtect®, is built on an open platform that supports over 5,000 cameras and hardware devices. This wide variety of supported devices enables you to select the most optimal storage and network components to meet the customer’s specific needs. You can further extend XProtect’s capabilities and applications by incorporating third-party applications: video analytics, building management and access control software. The result is a scalable, flexible and future-proof surveillance solution.

Milestone News

Brochures

Case Studies

Name Sector Language
Abingdon Courthouse Government

English

Akron Zoo Hospitality

English

Atlas Park Shops Retail

English

BAC Fitness Centers Retail

English

Barry Family Campus Education

English

Beverly Hills City Government,City Surveillance

English

Branch Properties City Surveillance

English

Bristol Motor Speedway Hospitality

English

Brown County Government,City Surveillance

English

Burbank City Government

English

Canby Oregon Schools Education

English

Carlile Transportation Transportation

English

Charles Koch Arena City Surveillance

English

Charlestown Police Station Government,City Surveillance

English

Chase Farms Manufacturing

English

Chippewa Valley School District Education

English

Christus Spohn Hospital Healthcare

English

Coastal Sunbelt Produce Manufacturing

English

Columbia City, Missouri Government

English

De Paul University Education

English

Eastchester Union Free School District Education

English

Edwardsville Schools Education

English

Enyeart Cedar Products Manufacturing

English

F&M Bank Banking and Finance

English

Garden Place Hotel Hospitality

English

Gateway Technical College Education

English

Geary Community Hospital Healthcare

English

Goodwill Industries Retail

English

Holiday Inn Express Hospitality

English

Internet Camera Solutions Retail

English

Kansas State University Education

English

Louisiana State University Education

English

Nebraska Medical Center Healthcare

English

New York Hospital Healthcare

English

Northampton Hotel Hospitality

English

Ottumwa City Government,City Surveillance

English

Silverton High School Education

English

Smyrna Airport Transportation

English

Surfrider Foundation Government,City Surveillance

English

Tampa Bay Downs Hospitality

English

University at Buffalo IT Education

English

Verona City City Surveillance

English

Western Kentucky University Education

English

Wichita State University Education

English

Woonsocket Housing Surveillance Building Management

English

Why choose Milestone VMS?

  • Award-winning solutions
    Milestone’s product line has a proven track record in over 100,000 installations globally.
  • Open Platform Community
    Build the surveillance system your company needs – now and in the future.
  •  Access from anywhere
    Enjoy the peace of mind that comes with knowing your surveillance is only a click away most feature-rich security app.
  • Freedom of choice
    Choose from the largest number of supported cameras and devices in the industry.

Why choose Milestone Husky?

  • No. 1 video management software
    Each Milestone Husky NVR includes an NVR-optimized version of our award-winning VMS.
  • Designed by the surveillance experts
    We know video surveillance, and we’ve put all of our know-how into these units, so you get an NVR you can count on.
  • Full mobile experience
    Get anytime, anywhere access to your video feeds with Milestone Mobile, the industry’s most feature-rich security app.
  • Total investment protection
    Each Husky unit comes with a 3-year hardware warranty.


XProtect® Products

XProtect Express, XProtect Professional, XProtect Expert, XProtect Corporate

Husky™ Products 

XProtect® Add-on Products 

XProtect add-on products are components and features that provide extra value and functionality. You can use them to create custom surveillance solutions for specific industry needs. Milestone has specially designed and developed these add-ons to work with the XProtect VMS and the Milestone Husky series. They are seamlessly integrated with the XProtect Smart Client and its core functions, giving users a uniform and efficient working experience as they only have to learn one system and can use it to XProtect Access, XProtect Smart Wall, XProtect LPR, XProtect Transact, XProtect Screen Recorder, XProtect Retail.

Milestone offers a portfolio of services designed to maximize the value of Milestone products for partners and end-users during the entire lifecycle of the Milestone security installation. The service portfolio includes a wide range of customization and post-sales services.

Milestone CARE™

Milestone Care is Milestone’s support and maintenance program. It is designed as a supplement to the support offered through our highly qualified network of resellers and system integrators.
Find more information about Milestone Care.

Choose the level of technical support that matches the needs of your business: 

Milestone Care™
Basic

Milestone Care Basic is a complimentary, self-service support offering that comes with every Milestone product.

It includes eLearning modules and access to user forums and an online knowledge base.

Milestone Care™
Plus

Milestone Care Plus ensures you always have access to the newest functionality for your VMS by giving you free access to software updates, and it lets you take advantage of Connected Services, like the Customer Dashboard and push notifications (alarm notifications sent via Milestone Mobile).

Milestone Care™
Premium

Milestone Care Premium offers round-the-clock access to Milestone Technical Support and service level agreements with committed response times.

It’s an ideal option when you want to ensure that any potential system issues are addressed promptly.

Milestone Care™
Elite

Milestone Care Elite is a customizable support offering with a dedicated Milestone Technical Account Manager. It offers committed resolution times to any critical issues with your Milestone product. It is designed for organizations with mission-critical surveillance installations.

Customer Dashboard

To help the end-customer’s system stay up and running, Milestone has created Customer Dashboard, an online service for system integrator. Using Customer Dashboard, integrators can monitor the technical health of a Milestone system in real-time, receive status updates and keep track of technical incidents. System uptime reports and customizable notifications help integrators address potential system issues before they disrupt business. The result is a continuously-operating Milestone system that meets your business requirements. Customer Dashboard is a part of the Connected Services available via a Milestone Care Plus subscription. It requires an Internet connection.

Milestone Partner and End-user Training

Milestone offers a wide range of training services. You can choose on-site training or learn online with our free eLearning courses. Find out more. 

The Milestone Customer Training Suite is an onsite training service where attendees learn best practices when using Milestone software. It is specifically designed to help you get hands-on experience with the XProtect® VMS. The Suite contains three types of training courses intended for system operators, supervisors and XProtect® Smart Client administrators.

The training covers the following areas:

  • Daily navigation in the XProtect® Smart Client in an operational environment similar to your own.
  • Evidence handling.
  • Setting up the Smart Client for optimal situational awareness.

Milestone’s free eLearning modules help you get familiar with your Milestone installation. They are designed to empower your on-the-job performance, you can take them at a time and place that suits you and they are available free of- charge.

eLearning modules are available in English, German, French, Spanish and Italian and can be accessed 24/7 from any computer or tablet.

  • In the Partner Learning Portal, partners with a My Milestone ID can access free eLearning, sign up for an instructor-led training class and take an official Milestone certification assessment.
  • From the Customer Learning Portal, end customers can access free eLearning without needing a My Milestone ID.

Featured Milestone Systems Products

Milestone
Milestone
 One year XProtect Corporate Device Channel (3)
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Video Management Software
Video Recorders