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TNCARE-E-TIER-20 | TRANSITION NETWORKS

TRANSITION NETWORKS | TNCARE-E-TIER-20 | TNCare Enhanced Package, Tier 20

  • Réf. fabricant TNCARE-E-TIER-20
  • PART #570561
Type of Service: SOFTWARE & KEY CODES UPDATES
Description

The TNCARE-ENHANCED support package can be purchased as an option to provide additional support services. Customers with the enhanced level of support will have access to live phone support from 7 am to 5:30 pm US central time along with e-mail access to support technicians. TNCARE-ENHANCED customers will have access to installation user manuals, tech notes and firmware upgrades for products with an active hardware warranty through the TNCARE customer support website

Caractéristiques
  • Web support- access to product manuals, access to tech notes
  • Email support- 7:00 am- 5:30 pm monday-friday central US time email access to technical support engineers provided for all Transition Networks products
  • Phone support- 7:00 am - 5:30 pm monday-friday central US time live phone support with translation services
  • Applicable products - Carrier class products including S3280x, S4140, S4212, S4224, INDURA PacketBand, MediaBand, DataBand and Liberator
Spécifications
  • Item: Enhanced Package
  • Tier: 20
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