Software upgrades - Software support contracts entitle customers to all software upgrades and updates, ensuring access to new features and product enhancements
Service warranty certificate - Customers receive assistance from the service entitlements team to ensure their product is properly recorded, an e-mail service entitlement certificate provides a detailed record of the service registration, along with the service expiration date
7x24 Telephone technical support
Centralized management - Simplify data center infrastructure management by using a centralized repository accessible from anywhere on the network through a powerful and easy-to-use console application
Real-time monitoring - Immediate visibility to your entire physical infrastructure through centralized, real-time device monitoring and notification enabling quick assessment of events as they occur
Fault notification - Real time event notification minimizes response times to critical physical infrastructure situations; enables IT administrators to reduce mean time to repair, improve efficiency and maximize uptime
Multi vendor device support - Extensive multi vendor support for monitoring networked SNMP devices, enable visibility of existing SNMP devices through threshold alert notifications, data trending and reporting
Unified console - Customizable windows and Linux client application enables instant access to StruxureWare data center expert application from anywhere on the network
NMS integration - Integrate SNMP traps into an enterprise management system, allowing users to view alerts generated by devices managed by StruxureWare data center expert
Free text search - Quickly locate devices and alerts through the free search field
Alarm filters - Customize the user interface to display devices in critical, warning or normal device statuses
Auto discovery - Reduces the time needed to install and deploy physical infrastructure devices by automatically detecting manageable devices on your network
Mass configuration - Provides a comprehensive mass configuration capability, allowing users to create, save and push configurations or specific device settings to similar APC devices with a network management card
Mass firmware update - Decrease set-up time and complexity of managed devices by simultaneously upgrading firmware for multiple APC devices
Custom mapping - Custom backgrounds, unique user assignable icons and drag-and-drop device placement make it easy to identify problem devices at a glance, minimizing downtime, errors
StruxureWare Data Center Expert Software Support Contract
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